Meet the Coaches

Nan Reed Twiss, PCC, CTPC, ELI-MP

Nan Reed Twiss - Leadership and Executive Coach

How do you make positive, lasting change?

Nan has been on a quest to answer that question for her entire career. Here is what she has come to believe:

Individual Coaching, when performed with skill over at least a few months, is the most powerful intervention available for creating sustainable high performance. Everything else fades.

Team Coaching, using high-quality tools to build competence in both productivity and positivity, can achieve true systemic change over time.

For over twenty-five years, Nan’s work has been driven by a passion to help leaders and teams work together well and create great results consistently. As a coach, consultant, facilitator, and educator, Nan has served clients around the world (Japan, Switzerland, England, Canada, Spain, Italy, South Africa). Her corporate clients include Time Warner, Chevron, Mercedes-Benz, Kaiser Permanente, FedEx, Shiseido, United Airlines, GE, Frito Lay, Sematech, among others. Nan has also served clients in education (e.g. University of Michigan; UC Berkeley; Notre Dame; Americorps; Head Start), as well as in non-profits and in government.

Nan’s goal is to help her clients deepen their learning and produce extraordinary results in their lives, careers, businesses, and organizations. Coaching Executives, Leaders, Business Owners, and Teams, she helps clients with employee engagement, leadership and team development, communication skills, emotional intelligence, productivity, and decision-making.

Whatever the engagement, her clients become better at motivating, inspiring, and bringing out greatness in others – as well as in themselves – to make a positive difference in their world professionally and personally.


Team Coaching, Executive Coaching, Leadership Development, Training, Retreat Design, and Facilitation


Princeton University, AB in Comparative Literature; Certificate in Theater


  • Professional Certified Coach (PCC), International Coach Federation
  • Certified Team Performance Coach (CTPC), Team Coaching International
  • Certified Professional Coach (CPC), Institute for Professional Excellence in Coaching
  • Energy Leadership Index Master Practitioner (ELI-MP), Institute for Professional Excellence in Coaching
  • DISC Practitioner
  • Motivators Practitioner
  • Woman Business Enterprise certification (WBE), Women’s Business Enterprise National Council

Additional Credentials

  • Bregman Leadership Coach
  • Board Member, Chair of Education and Development, International Coach Federation of Michigan
  • Founding Advisor and Team Lead for the True Livelihood Network
  • Mentor Coach for the Wisdom Business Alliance

Nan’s Career Story

My career path has taken me across the US, Europe, and Asia, in work that has ranged from acting and directing, to teaching, to training/facilitating/consulting in the corporate world, and finally to formal coaching.

In a way, I have been coaching my whole adult life – long before the field officially existed. Whether in the theater, classroom, workshop space, or conference room, the heart of everything I’ve done has been about empowering people to realize their highest potential. Facilitating growth and creating exceptional results, both individually and in groups, is my passion.

My love of drawing excellence out of groups began in earnest in college at Princeton where I participated in every theater production I could. Facilitating the journey, both individual and collective, was profoundly rewarding and engaging for me. Without high-quality process, I learned, you cannot achieve high-quality results. And relationships are everything. These principles continue to guide me in all I do.

After college, I spent several years living in Japan teaching English and Acting. I also designed and provided inter-cultural training and consulting to executives and managers in 6 major corporations, including Nissan, Japan Airlines, and Shiseido.  Through this work, I discovered I loved working with groups not just in theater, but in education and in the business world as well.

After 10 adventure-filled months back-packing through Asia en route back to the States (another story!), I taught high-school Acting and English in San Francisco.  This led to working in a nonprofit with high-school and college students, parents, faculty, and even some gang kids. I led in-depth personal-growth workshops throughout the Bay Area focusing on leadership skills, communication skills, and accountability; much of the work included what we would now call coaching. Gradually transitioning to corporate work, I worked with organizations in San Francisco and New York, facilitating and training throughout the US and Europe on topics such as in facilitative leadership, effective team building, meeting mastery, leadership development, communication skills, creative problem-solving, and strategic planning.

I took a 13-year hiatus from professional work to raise my three children.  In that time, coaching came into its own as a profession.  When I started back into the workforce in 2010, I was thrilled to discover I could do the kind of work I'd always loved without disrupting my family with frequent business trips. I became a certified coach through the Institute for Professional Excellence in Coaching and started this new chapter in my career, first as an individual life coach, then circling back to my love of leadership and teams.  And here I have happily landed.

I believe that coaching is the best way to create sustainable change because it provides ongoing accountability over time.  Without that essential element, most people and groups slide back into old habits.  So today I coach leaders and teams to get clear on what they want to create or achieve and then bring forth their best, over time, to make it happen.  Playing that role gives me energy and meaning, and I am full of gratitude for that honor.

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